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We are committed to protecting you and your business information when you are using our services.

This page details what you can anticipate when Ofilms gathers personal information.

Who we are

We are O W Productions, t/a Ofilms. Our brands are Ofilms, digital delegate and On Comms.

Our website addresses are:,, and digital delegate sites hosted at, its subdomains and event specific customer domains or subdomains.


What personal data we collect and why we collect it


When visitors complete and submit the contact us form on the site we collect the name, email address and message provided by the visitor, and also the visitor’s IP address and browser user agent string to help spam detection.

Digital Delegate

The site and its subdomains collect data on behalf of the relevant customer and data controller. The data collected on each subdomain is specific to the event and controller.

Get Help Button:

When you use the ‘Get help’ button we collect your name, information about the problem, a small piece of text that is sent by your browser to all websites and the public IP address you are using. The browser text contains the browsers’ description of itself and the OS that it is running on.

We use this information along with the chat entries to help diagnose the issue you are asking about. After the event we may anonymise the browser data and a summary of the issue and use it to improve our service.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics & Cookies

We use Google Analytics to see some information about visitors to our website, where they are located geographically, what browser they are using, etc. We use the standard Google Analytics package in this way to help us understand the best way to help our customers and visitors.

Who we share your data with

Ofilms websites:

We do not share data collected from cookies or Google Analytics with anyone outside of Ofilms.

digital delegate sites:

digital delegate sites are hosted on behalf of our customers. Data submitted on subdomains is stored and processed on behalf the customers in order to provide a copy of the raw data by secure means.

Data collected from the Get Help button is not shared with anyone outside of Ofilms.

What rights you have over your data

If you have submitted personal information on one of our sites you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Data submitted by visitor contact forms on websites may be checked through an automated spam detection service.

Data submitted on websites is sent to the relevant data controller.

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